Resending a Voucher

  1. Overview
  2. Orders
  3. Resending a Voucher

 

To resend a voucher first go to orders and search for the order number, when you find it, click on the order in the table view. 

 

 

Then click view details, this will take you to the item detail page. 

 

 

Then click on edit and resend, this will bring up the resend modal, which will allow you to resend via email or post and to change the personal message. 

 

This will generate a new voucher or email and invalidate the old one, if the order is a postal order this new voucher will appear on the fulfilment table ready to be resent. 

 

You can check the full delivery history of an item by clicking on the delivery tab on the left hand side on the item details page. 

 

 


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