Account Settings

General Settings

To locate general settings first navigate to the settings tab on the left hand home menu, then go to to the top option general. General settings are a number of settings which ...

Language Options

Our voucher system can create stores in the following languages. US English UK English French Spanish German Italian Polish Czech Our voucher system only transl ...

Managing Users

In the system you can add, manage and remove user access to your admin area. There are a number of options to consider when setting up a user.There are two possible views at this ...

Changing your password

There are two different ways to change your password, for email users, you are able to change your password in the bottom left after you login. When you login click on your na ...

Changing account email domains

Enjovia allow you to change the domain the emails that get sent out to customers come from. We would recommend doing this where possible, using your own domain gives three big ...

Changing store email domains

In addition to setting an account-level email domain, you can also configure individual domains for each store. This gives you greater flexibility and control over how emails are s ...

Using the Voucher Importer

You can use the Voucher Importer to bring vouchers from other systems such as third-party providers or offline sales into your account. This helps you manage all redemptions in one ...

Voucher Importer - CSV File Guide

Our system allows you to import vouchers from third-party providers or offline voucher systems so you can keep all voucher redemptions in one place.For our full guide on how to use ...

Bulk Vouchers

The bulk voucher creator allows you to send individual vouchers to multiple recipients at once using a CSV upload.This is useful for corporate gifting, customer campaigns, staff re ...

Billing

The billing page offers you a quick summary of a few important details regarding your subscription, billing and invoices. This section can be found in the settings and then ...

Cost Centres

Using Cost Centres for Staff DiscountsCost centres allow you to track and allocate staff discount usage more accurately. This feature is especially helpful for finance teams that n ...

Complimentary Voucher Prefix and Resend Options

Custom Prefix for Complimentary VouchersYou can now apply a custom prefix to complimentary vouchers. This helps you identify them quickly in reports and keeps your internal naming ...

Using the Store Switcher

How to set up the Store SwitcherThe Store Switcher allows customers to move easily between related voucher stores from the storefront.You can use it to connect:Different stores or ...

How to Receive Copies of System Emails

The Email Copy feature allows your business to receive a copy of emails sent through the system. This can be used to notify employees of new sales or maintain an email record of ev ...